Returns & Exchange
Return & Exchange Policy
Contact Information for Returns: To initiate a return or exchange, please contact us at eliteflexenquiries@gmail.com We are here to assist you!
Exchange Policy: All items are eligible for exchange only within 7 days of receipt. Please ensure you meet all of the requirements listed below to process your exchange successfully:
- Contact Us: Reach out within 7 days of receiving your items to begin the exchange process.
- Processing Time: Allow 2-3 working days for us to process your exchange request.
- Condition of Items: The returned items must be in their original packaging, which includes any boxes or tags if applicable. Items must be unworn, unwashed, and undamaged, except in the case of faulty goods.
Thank you for choosing EliteFlex, and we look forward to assisting you with your return or exchange!